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Review on Mixer KitchenAid 5KSM175PSEMF, blue mist by Ewa Wojciechowska ᠌

Revainrating 2 out of 5

The quality does not meet expectations, I will not buy any more.

Bought for my wife as a gift. I naively thought that since such reviews are on the network, and they are not cheap, then this type is noticeably better than others. In fact, after two years of use, we can say that this is an absolutely ordinary mixer at a clearly overpriced price. The vibration is not weak, when you knead the dough - the upper part shakes. When applying for a guarantee, they said that the dough was kneaded incorrectly - the wrong consistency, the wrong speed, blah blah. Hello! If you are promoting this as a pro thing, it should cope with the dough of any consistency, all the same, we don’t knead tar for them. How is that!? If this is such a super-duper thing, reliable and legendary (was it ever visible?), then how can it not withstand everyday and infrequent use ? Moreover, when contacting the service, they said that, like, we climbed inside (no, we didn’t climb, it’s already a shame that they push it in!), That’s why it worked crookedly. Apparently the installation from the manufacturer to kick off? The official service is lousy, some kind of gateway with a senseless guard at the entrance who writes down passports. As if you were sent to the official BMW service in garages. In general, do not think that overpaying, you get something like that. Very heavy - yes, they did not regret the iron. And it breaks like everything else. They do it with bickering. And it works absolutely normally, and not like something that costs noticeably more than its competitors. I finally asked in the service there, maybe our expectations are too high, because the device was not cheap? They smiled so mysteriously . they say - well, maybe). I hope my review will save someone from a senseless overpayment.

Pros
  • Heavy, iron is not spared. It does its job well.
Cons
  • Absolutely NORMAL device at an UNREADLY inflated price. Bad service support. Marketing legends about the benefits of the product are greatly exaggerated.

Comments (1)

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July 13, 2023
Has some pros: Positioned as a premium brand, beautiful tales about the brand. Some cons: The mixer broke down within 3 months, it is not repairable. Services are flooded with their products)