The user interface is very easy to use. I like that it was able to import data from our existing CRM system. It's also great that you can export the data back into your source system. There are some features that I would like, but they are minor things (for example, the ability to delete data directly from the report). It has been a great tool for us so far. We are able to see exactly what we have done and where we need to improve. Before using this software, we were having issues with our previous CRM being too slow. We hoped that this would be faster and more accurate than our previous software, but it turned out to actually be faster.