Header banner
Revain logoHome Page
Matthew Guiney photo
Japan, Tokyo
1 Level
710 Review
76 Karma

Review on Avilana by Matthew Guiney

Revainrating 3 out of 5

A disappointing shopping experience for beauty products at Avilana

I was eager to try out the assortment of beauty and personal care products offered by the Avilana online shop because I take my beauty routine very seriously. My interactions with this business, however, have been nothing short of disappointing. First off, I thought their product selection lacked variety and depth. I was underwhelmed and disappointed by the fact that many of the products appeared to be generic rather than exclusive to the Avilana name. The costs were also much higher than those of other shops selling comparable goods, which I found to be unfair given the high caliber of the goods. The goods' quality was also poor, in my opinion. The skincare items fell short of expectations, and the makeup was neither long-lasting nor simple to use as claimed. I had to constantly reapply makeup throughout the day, which was annoying and cumbersome. Finally, I was dissatisfied with Avilana's customer support. My questions weren't promptly addressed, and the employees didn't seem eager to help me in any way. Overall, I had a disappointing experience with the Avilana online shop, and I would not suggest it to anyone looking for luxurious, efficient, and reasonably priced cosmetics and personal care items.

Pros
  • Effective skincare items that enhance skin's look and texture
Cons
  • Unsatisfactory customer experience