I was dissatisfied with the rare earth magnets that I purchased from DIYMAG due to their poor quality. In spite of the fact that they were marketed as the most powerful form of magnet, they had very little magnetic force. After making contact with customer support, I found that they were unresponsive and unable to assist me. When a company advertises that it places a priority on the satisfaction of its customers and maintaining high standards, I anticipated more from them.