I like the fact that Program Leader has made the process of creating reports very simple and efficient. The program is well thought out and the fact that you can create your own templates is a bonus. You can share an Excel file with colleagues, but if they want to make changes, they must do so in the system. There are also some formatting issues with the text boxes which can be difficult to deal with when working in Excel. There are better alternatives out there but this one isn't bad either. A good tool for data collection and analysis. We needed a way to collect data from our clients to easily understand their needs and then use that information to provide them with solutions tailored to their unique needs.