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Viet Nam, Knoxville
1 Level
701 Review
62 Karma

Review on SUNGLIFE by Blake Clemons

Revainrating 1 out of 5

SUNGLIFE Online Store Falls inadequate in terms of both product quality and customer service

Recent events have left me with a bitter taste in my mouth regarding the SUNGLIFE online store. My electronic dictionary and thesaurus was of poor quality, and it had several technical issues that made it challenging to use. I purchased it. When I tried to resolve the problem by contacting their customer service, I was given responses that were unhelpful and dismissive of my concerns. They refused to provide a refund or exchange, which left me dissatisfied with the business and frustrated with its policies. In addition, their shipping and delivery procedure was sluggish, so it took significantly more time than anticipated for me to receive my product. The product also arrived damaged due to the poor quality of the packaging, which included several dings and scratches. My experience shopping at the SUNGLIFE internet store was, on the whole, unsatisfactory. Their products are of low quality, and they provide unsatisfactory service to their customers. There is much room for improvement. I would suggest exercising caution if you are thinking about making a purchase from SUNGLIFE, and I would recommend looking into other available choices before making a purchase.

Pros
  • Simple and fair refund procedure.
Cons
  • Some items may have high shipping fees.