Okay , where to begin. First and foremost READ THE DIRECTIONS AND ALL PRODUCT DESCRIPTION. I read many reviews before buying this and if most people would have just taken the time to read they could've saved themselves a ton of heartache and time! Ordered the 16'x20' May of 2021 and used it for one summer so far. The shade coverage was enough for a rectangle table and 6 chairs, 5 piece rattan outdoor furniture set, a cooler table, an extra- large deck box and still had PLENTY of space to walk freely between them! We took it down in October 2021 for the season and saw that there was a tear along one of the seams. We contacted ebay and they replaced the product immediately. We did purchase the 5 year extended warranty for this item and I HIGHLY suggest you do the same because it just makes sense! Pay the extra $13 and know that for at least 5 years you will have a product that you can enjoy for several seasons. We did not have to make a claim for the replacement because it was still covered under the manufacturers warranty.Things to KNOW and SUGGESTIONS:- the item was exact color and size that was pictured (note: the dimensions are from D ring to D ring, it is not perfectly square and it's not designed to be. The sides arc in some and this allows you to get the shade taut).- It is great relief from the sun but it is in no way water-resistant, a light mist will soak anything underneath it.- If there is heavy rain it will pool in the center and sag, so make sure to put it at a slight angle downward on one side to allow the water to run off.- Use at a minimum 4x4 10 foot posts (bigger diameter would be better) for larger sun shades to support the tension and decrease the chances of the post bowing. We attached the sail to the eaves and then 2 posts on the opposite side. We buried and cemented and the posts 1/3 in the ground.- Get quality turnbuckles, carabiners, and thick wire, etc. to attach the shade. Do not use the flimsy rope that comes with it if you expect the shade sail to be taut and not droop. You may have to tighten throughout the season depending on the wind/weather it sustains and how much it naturally stretches.- When tightening the sail be sure to tighten corners that are diagonal from one another so it will tighten evenly. If you start in one corner and move in a square you will hate everything about this item because it will ALWAYS be uneven and droopy.- I suggest using rivets to reinforce the seams (or a big needle and string).- WATCH VIDEOS on the different ways to set up the shade sail to make assembly as simple as possible, you will be grateful you did.Overall the item was what I expected and as long as you take care of it and do your research assembly will be pretty simple. I would but this again!
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