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Review on πŸ“Ί Manhattan Comfort Cabrini Modern 3 Drawer Half Floating Entertainment Center" - Sleek Maple Cream and Off White Design, 71.25" Length by Stephanie Ingram

Revainrating 1 out of 5

Terrible return policy and customer service

This item looks nice and is solid but quite difficult to assemble. The instructions are useless and misleading. I've collected lots of furniture over the years, most of the time I don't even need to look at the instructions, but it took me a good 4 hours to assemble this product. On top of that, after spending a lot of time assembling it, the boxes were the wrong size and too small for the holes, I was tired for several weeks trying to solve the problem with the seller with no solution, and when I finally decided to return it the goods, i was told there is a 50% restocking fee, plus i have to pay for postage (which is expensive as it's really heavy) and to top it all off all the parts have to be reassembled in the original packaging which is impossible to do yourself if you take the time to take everything apart, it's absolutely impossible to put all the parts back in the box. So if you buy this product don't count on being able to return this product or get help from the manufacturer no matter what the problem might be, I personally will not buy anything from this seller knowing it's a one is -off-deal, and if something is out of place, you're out of luck.

Pros
  • High marks for support and durability from testers
Cons
  • Not as thick as other options