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Uzbekistan, Tashkent
1 Level
693 Review
48 Karma

Review on Ilyapa by Justin Wallace

Revainrating 3 out of 5

Ilyapa's Cabinet Hardware Proved to Be a Disappointing Experience

Ilyapa was the vendor from which I recently acquired some cabinet hardware for the purpose of renovating my kitchen, and I have to say that the standard of their products was so poor that I was left feeling extremely let down. The cabinet pulls and knobs had a pleasant appearance on the website; however, once they were delivered, I discovered that they were poorly made and appeared to be of low quality. The cupboard doors were impossible to secure with the screws that came with the hardware because they were too short and kept falling out. Because of this, the procedure of installation turned out to be very difficult and time-consuming. In addition, some of the knobs had marks and scratches on them, giving the impression that they had been used and were quite ancient. I contacted Ilyapa's customer support about the problems I was having, but they did not respond to my inquiries and did not provide any solutions to the issues I was having. It is abundantly obvious that they do not value their customers and that their primary goal is to maximize their profits. Generally speaking, Ilyapa is not a retailer I would encourage patronizing. Both the merchandise they sell and the assistance they provide to customers are of a low standard. Buy from a business with a better reputation if you want to save yourself some trouble. Ilyapa's Home Improvement Tools: A Complete and Utter Squander of Money As someone who relishes working on do-it-yourself projects, I was eager to test out Ilyapa's various tools for home improvement. Having used their products, however, I can state without a doubt that purchasing them is a complete waste of money. The electric drill that I bought from Ilyapa was underpowered and had trouble working with materials that were more difficult. In addition, the screwdriver set that I purchased was lacking a few pieces, and the ones that were included were of poor quality and not very long-lasting. When I tried to get in touch with Ilyapa's customer support to voice my dissatisfaction, however, they did not provide any possible solutions or refunds. It is abundantly obvious that they do not stand by the quality of their products and do not care about the satisfaction of their customers. Put that money aside, because you're going to want to buy tools of a higher quality that come from a reputable business. Ilyapa is not worth the time you spend with him.

Pros
  • Superior hardware and house improvement supplies.
Cons
  • There is a lack of variety in products beyond supplies and DIY equipment.