Most of our customers have multiple locations, so having easy access from one central location has been helpful for them as well us! I like that it links directly into QuickBooks allowing users in other offices or departments quick entry without needing additional add-ons (like Sage).
The user interface could be improved by adding some more formatting options - not all fields are formatted identically across different accounts/subaccounts making viewing reports difficult sometimes if you're trying to see which sub account was billed most recently at each store level within an organization versus overall systemwide billings etc.. Also would love option where we can hide certain information such as employee names when printing out bills / statements just because they don't need seeing there anymore since this info isn’t relevant any longer with their current role now filled elsewhere; also same goes about addresses too but i guess once again only applicable during printout stage? We've found ease.