1 Level
1304 Review
96 Karma
Review on CaseTrakker by Michael Glassburn
Excellent Customer Service & Very Pleased With Case Tracker Software
I like how easy it is for my clients, who are not tech savvy at all (myself included), can easily use this software with no problems! The customer service has been great as well in helping me troubleshoot any issues or questions we may be having together!! There really isn't anything bad about using case tracker since they've helped us get our website back online after an attack by hackers which left everything offline including email accounts etc., so glad there was someone out here willing/able help fix things.
It's hard sometimes when you're trying something new but everyone around helps guide through what needs done next until its fixed correctly if needed :).
Pros
- Easy to learn once basic steps were known.easy interface & design; simple process flow flowchart layout that made sense..not too much complicated language used either..seems intuitive enough...great support from their team whenever called upon...good price compared other options available elsewhere....helpful tips via chat rooms where helpful guides would pop up along side your screen while working thru setup processes
Cons
- It is hard to say
