I bought this in January 2015 and it was a solid PS until one day in September 2017 I heard POP at boot, smelled burned electronics and my computer wouldn't turn on. I replaced the PSU with one I had on hand and the computer started fine, albeit with fewer peripherals since I replaced the PSU with a 600W PSU. The board this board ran on ran an AMD FX9590 at 4.7MHz, an Nvidia GTX960 and some peripherals and storage drives. When I bought this product I forgot to register the warranty but I was allowed to do so with a copy of the receipt. from an online account and a serial number from the device. After registering for the warranty I contacted support via a troubleshoot ticket and described what happened and they resolved the RMA immediately. Shipping and insurance from the east coast to the west coast is $20 (USPS flat rate), but since these power supplies are now more than double what I originally paid for them, the $20 is well worth it. Shipped Friday, received Saturday and received Monday in Brea, California. The turnaround time was 10 days from shipping the damaged PSU to receiving a new/refurbished PSU. I am very satisfied with the repair and still have a 7 1/2 year guarantee. I am a lifetime customer of EVGA.
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