They have been able to customize our system so much better than any other vendor we used in the past! We've had no issues with them since working together - they're always there when needed or if I'm having an issue (which is rare). Their support team has also been phenomenal as well!! Highly recommend this product for your organization needs! The best part? It's easy to use once set up correctly- very intuitive & straight forward process of creating courses/modules etc.- it really couldn't be easier. !