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Chris Pollreisz photo
Turkmenistan, Ashgabat
1 Level
682 Review
67 Karma

Review on Fotodiox Pro Octagon Eggcrate Grid, 50 Degree Openings - Fits EZ-Pro & Pro Standard Softboxes - 36" Softbox Compatible by Chris Pollreisz

Revainrating 1 out of 5

Horrible product. Terrible customer service.

I was replacing all my softboxes and grids, and saw that Fotodiox was running some great sales on amazon. I bought 5-6 softboxes in varying sizes along with matching grids. Literally, within days they were starting to fall apart. The reinforcing rods were poking through the pockets of the softboxes, and/or tearing along the seems. And the grids were literally falling apart every time you removed them. Some of them were falling apart as I assembled them for the first time.I contacted the company about my issues, and at first it sounded like they weren't going to refund any of my money. I had to really be persistent to get any money back. The only was I got anywhere is that I called and asked to speak to the president of the company.In their defense, I did eventually get a full refund.

Pros
  • At 36", the Fotodiox Pro Octagon Eggcrate Grid is big enough to illuminate even the largest subjects.
Cons
  • Can be noisy or distracting during shoots