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Cuba, Havana
1 Level
733 Review
44 Karma

Review on POSENPRO by Jeff Remol

Revainrating 1 out of 5

Outdoor Products from POSENPRO were disappointing.

Unfortunately, I had a very negative encounter with POSENPRO's outdoor products. Based on their impressive product selection and description, I had great hopes, but the actual quality of the products I got fell short of my expectations. The power tools I ordered were not as powerful as they were claimed to be, and the patio furniture I bought was flimsy and felt cheaply manufactured. I discovered that I had to labor much longer and harder than I should have had to in order to achieve the outcomes I was hoping for. To make things worse, I encountered unhelpful and unresponsive representatives when I tried to call customer service to voice my concerns. I was left feeling angry and dejected because it was obvious that they didn't care about my happiness or finding a solution to my problems. Overall, based on my experience, I am unable to endorse POSENPRO's outdoor goods. Although their product selection may seem impressive, the products' real quality is poor, and they provide poor customer service. For high-quality outdoor products and better customer care, I would advise shopping elsewhere.

Pros
  • Customer support that is both responsive and knowledgeable
Cons
  • Negative is present