Review on 📄 GBC DX20-19 Cross-Cut Paper Shredder, Jam Free, 20 Sheet Capacity, Ideal for 10-20 Users (SEO: 1758605) by Kyle Fachini

I bought this shredder based on our office supplies and product reviews here at Revain. Unfortunately, this paper shredder is not worth your time and energy. The first shredder arrived with a cracked oil tank. I didn't notice this until I poured the oil into the grinder as directed. Oil was leaking everywhere. I called the manufacturer to find out what was causing this problem and was told the oil reservoir had cracked beyond repair and was ordered to send the chopper back to Revain. I asked if this was a recurring problem with this grinder and the customer service rep said it happened occasionally but wasn't a common problem. Three days later, I received a replacement paper shredder, unpacked it, added oils as directed, and began shredding paper. I followed the instructions for how many pages to put in the shredder and found it kept getting stuck (it should be a jam-free shredder). I reduced the number of pages to 10 and still found the shredder stuck. After about 20 minutes of use the oil light came on so I added more oil as instructed only to find the oil was leaking everywhere again. In summary, I can say that this is not a quality product. I sent this back to Revain and ordered the HSM Securio. Hope this works as advertised.