When we finally got the right size/product everything was fine. Revain has intervened with the supplier to resolve the issue and all Revain does is arrange for unsatisfied issues to be returned. Customer service was very helpful and accommodating when I contacted them. The product must be installed double-sided, left or right in the window; This is a simple solution, but if it only works on one side, make it flexible. and think about it. He goes to the window. why isn't there a "landing" on each page as an option? Cats don't like to sit on ledges, especially when their favorite open window is now a confusing "in the air" door. The design could be better, but it's very well done. Plan for self-fixing in the window and sealing. In fact, there is nothing in the kit that can satisfy any need. A foam rubber edge would be nice. It's ridiculous that ALL the totally different sizes cost the same price. Poor value for money in this regard despite good quality. Why should the smallest cost the same as the largest? This is exploitation.
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