Review on WizKids by Chris Lapan

I was eager to test WizKids products because of their stellar reputation in the board game industry, but my experience has left me feeling let down. Their dedication to accuracy is admirable, but I've found that their games lack the intricacy and depth I've come to expect from other publishers. It's been difficult for me to find games that suit my tastes within their restricted collection. Their products are generally of satisfactory quality, although I've found that they sometimes fall short when compared to competing video games. The visuals are great, but they sometimes lack the depth and complexity that I've seen in other games. The game systems are adequate, but they lack the depth and complexity that I look for in a good board game. Last but not least, my interactions with their customer support have been bad. I wouldn't go so far as to say their team is unhelpful, but when I have questions or concerns, I sometimes have to wait for an answer, which might make me feel abandoned. Although I had great expectations for WizKids because of their stellar reputation, my interactions with the firm have been largely negative. I was underwhelmed by both their products and their customer service, and I do not think they are competitive in the board game industry.