It's hard but it's okay. The drawer slides out pretty quickly as others have said. No problem for my 6 and 10 year olds. They liked to play with him once or twice a week to shop for a couple of weeks before he started taking turns with their other toys. The credit card "swiper" has almost no resistance and length, so it's not satisfying if you're into card swiping. The pad of paper does not stick to it. It is better to use a notepad for notes, and you can also attach them to objects such as price tags. The included bills and coins are good toy quality but as others have said you have 4 bills but only 3 bills in the register. I understand that decision - you can't have good-sized banknotes and an affordable-sized cash register that fits in a toy chest. It's just unfortunate. Maybe smaller bills would be better. Coins are distinguishable. I would give this a 4.3 out of 5.0.