This product seems to last a long time. The ladder is very well built and the cones are flexible. There are some reviews saying the stairs were warped and looked like they couldn't be repaired, mine was too and I couldn't believe it. My wife checked it out and after some tweaking she was able to get it right again. So please don't get upset if this happens to you. It can be fixed. I sent an email for eBooks. This also seems to be an issue, but it's easy to fix via email. The only issue I really have with this product is the zipper on the bag. It seems poorly designed at the closed end. Both sides loop and when you close it it doesn't close completely. It's not the biggest thing that could be wrong, but an issue this simple should definitely be fixed. I hope my bag is defective and if Profect Sports sees this they can send me a new bag that works.
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