Review on Nintendo Switch Lite Yellow by Patricia Jones

Just received and was about to play Animal Crossing but found I have no sound. I clicked the + button in the top left corner and it didn't do anything. Then I thought maybe I just can't hear it because it's quieter. So I plugged in my headphones but there is still no sound. Has anyone else had the same problem? Everything else worked but no sound. Which is an important part of the gameplay.