The main feature I like best about skyleads are its templates, it allows me to automate my emails with ease! It's great that you can create your own as well but those pre created ones work so much better than doing all of them manually.
There isn't anything in particular i dislike however there could be some minor things improved upon here an dthere such as maybe adding more customization options (i understand they're under development). We've been able to completely eliminate our manual processes by using skypes automated features which has saved us time and money while allowing employees to focus their efforts elsewhere within the business rather then filling out repetitive tasks.