The staff at AP are extremely knowledgeable, professional in their work as well as friendly to deal with! I have used them both internally (with our clients) & externally through various engagements such has this year's SOTM program which they performed successfully - along w/ many other internal projects that we've worked together over time too numerous to list here unfortunately! Nothing really specifically but you will know when it happens because of how organized everything always seems from beginning-to end!! Always very helpful!! We're able solve all sorts or problems ranging form minor glitches up thru full blown outages including site migrations etc..
They also do excellent security audits / reports so can help us be more proactive about things like PCI compliance issues before something major occurs.