I like that it gives me more people to follow, which makes my account look good! It's also easy enough to use and customize your profile with ease as well. The only thing was how expensive this service can be at times but other than that everything has been great so far. This definitely helps get more customers in our store, and we're able to see what kind of products they want without having to ask them directly. We've had a lot less issues since using gramasta compared to some competitors who don't have bots or are not up-to date. Our sales numbers were going down because there weren't many new accounts being created by potential clients visiting us. Now when someone does find us through social media their chances increase significantly due to the fact that we now seem very active.