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811 Review
51 Karma

Review on MEX Maintenance Software by Mario Anderson

Revainrating 5 out of 5

My clients love and utilize TACT Software daily

The best part of this software was how easy it made our jobs in terms of creating quotes for customers as well as managing all their maintenance needs! It's also very helpful when we have questions about what they need done or if there are any issues with parts/equipment. I wish you could add more functions like scheduling appointments which would make us able to schedule service calls easier than using excel sheets. We can now see at-a glance who has been serviced thus far so no one misses an opportunity without realizing it. This allows me (the customer) to be informed sooner rather then later should something go wrong after being fixed by another technician before my visit date arrives. Also helps keep track of repairs needed vs completed. Makes tracking time spent working much simpler since everything will show up under your account number instead of having multiple spreadsheets open just to check.

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Pros
  • Easily manage technicians, assign services etc within program itself..no manual entry required.also easily share data via email between users too!! No other programs available that do such great things while offering ease!!! So nice not needing separate applications from 3 different vendors..just ONE product is fantastic !!!!! And most importantly...it saves hours upon weeks worth o work each month because nothing else makes sense yet does ALL OF THE MAGIC WE NEED TO MA
Cons
  • Empty