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781 Review
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Review on Scoold by Anthony Arcos

Revainrating 5 out of 5

Great solution for keeping customer connected with help desk

I like that it's easy for customers who are not technical people but still want an online community of experts available at their fingertips! The interface could use some work/polish - there isn't much in terms usability-wise aside from getting started with this software (which can be done quickly).

img 1 attached to Scoold review by Anthony Arcos

It doesn’t seem fully integrated into Salesforce yet so we're looking forward towards future updates where they will add more integrations / features which would benefit us greatly when using sales force CRM together wth scooldQ & A forums etc.

Pros
  • Easy to setup, quick implementation.
  • Good customer support team is helpful if you have any issues or questions about how things should function within your system; very responsive as well!! :)