The ease of use was great! I had no idea what to expect from it but once we got started using their platform everything just fell into place very quickly. There were some minor issues with our account setup at first which took time to get resolved however this has now been sorted out! We have used other platforms in the past so there wasn't much that stood out as being particularly good or bad about this one - they all seemed pretty similar really. It's not something you'd think would be useful when setting up your own CLMs systems though because if you don't know how to code then you will struggle getting anything done without assistance. If you are looking to do more than simply managing contracts internally within a business then look elsewhere unless you're willing/able to spend money upfront learning how to develop applications yourself rather than paying someone else who knows what they are doing.