It is very easy to use by anyone with basic computer knowledge! The support team at this time was not as helpful but it's definitely getting better now!! If you have any questions or concerns please don't hesitate contact them they will be more than happy help out there are many features I like best about their product such things being able track inventory levels etc., also having all my information saved online so easily accessible from anywhere helps me stay organized which makes running our day-to.-takes much easier.