It's very user friendly, I can handle it with ease! We have been able to manage our business more efficiently since we started using adventure engine in early 2013 (our website was previously built by someone else). There is still room for improvement but nothing that would scare me off from continuing my partnership as of now; they are always willing to work together towards achieving better results. Their customer service team has done an exceptional job at keeping us informed daily about any changes or updates required - which helps keep things running smoothly without having too many hiccups along the way. As mentioned above you need some time getting used to how their platform works because there seems to be quite a few options out there when compared to other platforms available today such as Booking Manager Pro / Hostelworld etc.- however once your familiarize yourself everything runs smooth sailing :) Have not experienced anything yet I like the fact that it is so simple to use and allows me to manage my clients and book them on my website. I dislike that it is so expensive. I wish it was more affordable. I wish it was a little more user friendly. I have been able to use it to book clients for my business and it has been easy to use and easy to manage. I have not had any problems with it. I am able to book clients and send them information on my website.