This software has helped us improve our organization's workflow when it comes to storage and tracking items for an investigation or case.
It does not do anything I dislike but everything so far! If there was one thing in particular this program could be better at doing then we would love if they made the interface even easier than what it currently looks like with all those tabs everywhere. We are using the system right now as part of our agency business model but have plans moving forward where we will use it out in the field also. The benefits we have received thus far include being able to store much larger volumes of information without having issues regarding space or accessability of files/documents within folders.