I really like these drops. The coffee tastes fantastic, is easy to clean and is great for a single serving. I ordered one for myself last fall and loved it so much I bought one for a family member. When the metal cone filter fell apart I contacted the company and they sent me a new cone within 2 days for free! GREAT CUSTOMER SERVICE! I am serious. I didn't expect them to continue like this. Be sure to contact the company if you are unsatisfied or if one of the filters has fallen apart.
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