It's easy to use, I like that you can set up multiple websites and have them all in one location. I also like that it is cloud-based which makes it very convenient for me to access from anywhere. The customer service could be better. They are always quick to respond but sometimes they don't understand my questions or give me an answer that doesn't make sense. I would recommend this product. It allows me to have everything in one place so I am able to manage my church website, my email accounts, and my social media sites all together.