The overall process was easy to navigate through when reviewing their services online or in person at our local office! Their customer service team are great as well with any questions you have throughout your case management experience.
Nothing i disliked about using this software for my work needs however if it were possible would be that they did not offer an option/extension past 10 years old employee information searchable by date (i needed more than just year range). If looking into hiring employees who will help out within several departments such us accounting / HR - check them off from consideration because unless there's something wrong wtih thier system nothing stands against those companies listed above regarding ease of use & user friendly design!! Easy access via web browser which helps keep costs low since most employers dont like sending multiple staff members over emailing each other files etc..