This is definitely a handy device to have in your support toolbox. Our manager sent us a link to order them if we wanted to and I'm glad I did. We had some cases where the automatic migration tool didn't work properly and we had to migrate user data manually. This tool was a life saver. The only downside to this product is the small rubber stopper that holds the hard drive in place. It's very difficult to put it back in place if it accidentally pops out.
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