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Tanzania, Dodoma
1 Level
717 Review
41 Karma

Review on AQUOS by John Baker

Revainrating 1 out of 5

Don't Waste Your Money or Time on AQUOS

When I heard about AQUOS, an online retailer that specializes in sports and outdoor gear, I had great hopes. Their products and customer service fell far short of my expectations, despite their claims to the contrary. The website was first difficult to understand and use. I was unable to tell what I was buying because of the insufficient product descriptions. The prices were excessive, and there was a small selection of things to choose from. The situation was made worse by the unresponsive and unhelpful nature of customer assistance. It took the customer service team weeks to respond to my inquiry about a problem with my order. When I did hear back from someone, they didn't seem eager to help me out with my problem. As a whole, AQUOS is not a brand I would suggest to anyone in search of high-caliber sporting goods. Their website is confusing, they have a little selection of costly things, and their customer service is useless. Don't bother with this place for your athletic goods needs.

Pros
  • Outstanding service to one's clients
Cons
  • Shipping times may vary or be longer than expected if an item is temporarily out of stock.