I like that it has all of my contacts, files etc so they are always at hand when needed! It's very easy to use for both businesses or individuals as well since there is an app available across multiple platforms such as iOS & Android devices which makes life much easier than having your own computer with you wherever possible (ease-of access). The only thing i dislike about this product would be if more people used their products rather then just those who do not have any other option but theirs - we need competition here!! We've been using them now almost 6 months without issue/problems whatsoever.