Review on White Senville Dual Zone Mini Split Air Conditioner Heat Pump, 28000 BTU, Alexa Compatible - SENA-30HF/D by Jared Poinson

First of all, I'd like to thank the support team at Senville for helping me troubleshoot why the unit wasn't getting power when I got everything hooked up. They helped me track down a loose connection (things happen in shipping sometimes) and I was up and running immediately after that. I was pleased they didn't just throw boiler plate help text at me and avoid the issue, but instead made sure we stepped through logically until the problem was sorted. I'm sure this was likely a one-off issue based on the quality of the unit, but when things go wrong you want quality as well as great customer support and they have it.As for the unit itself, I'm pleased with the quality of the metal used in construction, as well as the gauge of the internal wiring. There were no corners cut here. Once I connected the supply lines and got the electrical connection functioning, it was only minutes before the unit was heating my house and I had it integrated with my smart home controller. I'm just really pleased with the result and will certainly look to them again the next time I need to install one.