I have been very pleased with the support we receive through Axxess. Their customer service is fantastic and I have not had any issues with our software in the time we have been using it. I like that the software is very easy to adapt to my needs. As an owner of a nursing facility it is extremely important that we keep our software up to date to ensure we are not missing any details about the patients we care for. Axxess Home Health allows me to quickly and easily update our software to track patient information. I like that it's easy to use and has many features. It also allows me to manage my schedule easily as well. The interface can be confusing if you're not familiar with how to navigate through the program. You have to learn how to do things in order to get the most out of this product. If you are looking for an affordable solution to help monitor your patients then this may fit what you need. We are able to keep track of our patient appointments and send reminders when needed.