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Japan, Tokyo
1 Level
740 Review
47 Karma

Review on CEREECOO by Daniel Spear

Revainrating 1 out of 5

I'm Disappointed in CEREECOO's Products Due to Their Low Quality

As an athlete who relies heavily on my phone for tracking my workouts, I was thrilled to discover an online store like CEREECOO that offered a broad variety of accessories for various types of phones. My encounters with their merchandise, on the other hand, have left me feeling let down. The phone case and charger that I bought from CEREECOO were both of low quality, despite my acquisition of both items. After only a few days of use, the phone case began to peel and fracture, and the charger stopped functioning after only a few times of being used. I attempted to get a refund from their customer service team, but I was met with service that was both sluggish and unresponsive when I contacted them. I had to send a few emails and make a few phone calls before I was eventually issued a refund for the defective products I had purchased. In addition to that, the procedure of shipping was very difficult. The shipment of my purchase arrived significantly later than anticipated, and when it did, the packaging was damaged, and the products contained within were not packaged in a secure manner. In general, CEREECOO is not a brand that I would recommend to anyone searching for dependable phone accoutrements. The shopping experience is made more difficult by the low quality of their products and the slow response time of their customer support. Avoid putting unnecessary stress on yourself and go shopping somewhere else.

Pros
  • Accessories for phones are reasonably priced.
Cons
  • Customer support that is ineffective and unresponsive.