I like that it is easy to use and you can easily add multiple tickets at once without having any issues getting them all in there! It's also super cheap so if they have an issue or something goes wrong then not much of a loss. You basically just get what you pay for but their customer service isn't great either. Don't expect too many features other than adding multiple things into one ticket since its pretty barebones otherwise. We are able to make reservations very quickly which helps us out greatly when trying to plan our events/tours as well as give people directions where we're going next.