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770 Review
56 Karma

Review on Brand Alignment Monitoring & Enforcement by Adam Ross

Revainrating 5 out of 5

Great Customer Service & Easy Implementation

I can't say enough about how much we appreciate your team's service! Your customer support is top-notch, you're always quick to respond, and most of all - it works!! So far so good with our experience with BrandAlign. The tool has been easy to use and implement on many sites across multiple channels (Amazon, eBay, Google). It seems like they've made some changes recently but for us this hasn't really had any impact yet. Our teams love using Brand Align because of its ease of implementation and great customer care when issues arise. Before Brand Align was implemented our team used to spend days or weeks trying to track down fraudulent activity by finding one seller in particular who would be selling thousands of items under other people's names. With Brand Align, it took only minutes to find them through their.

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Pros
  • Easy setup/implementation.
  • Great Customer Support,
  • Excellent Reporting System that allows salespeople see what happened at each website where there were complaints filed against sellers violating Amazon policies
Cons
  • There are disadvantages