I'm an experienced network engineer by trade, so it's unlikely that my problems with this are due to user error. It was a big mistake to buy this product. I bought this for my home network to replace my old Linksys WRT54G router to take advantage of newer wireless technologies. This router is way cheaper than Linksys with similar features and I thought Belkin was a pretty good name so I bought it. Big mistake. Installation was no problem, very easy. I love the built-in website filter and guest access features. But the features don't make up for the fact that this is an insanely unreliable device. It just happens to go to lunch and I have to turn it off and on again to reconnect. I have multiple client devices that are having the issue, so the issue is not with any of the client devices. And their "self-healing" feature doesn't work. The Belkin support people in their chat are practically useless. I can say they are just scripted and have no idea what they are telling you. I start telling them what I've already done to troubleshoot and they end up asking me to do the same thing again. Surprisingly, when I do what I've done before, the results stay the same. After several calls to Belkin, I received no resolution or satisfaction from them. I'm throwing away this junk and doing what I should have started with: buy a Linksys. It might be more expensive, but at least it works.
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