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Argentina, Buenos Aires
1 Level
735 Review
45 Karma

Review on SmartVLT by Jeremy Watkins

Revainrating 2 out of 5

SmartVLT: A Review of a Frustrating Electronic Storefront As a dedicated online shopper, I couldn't wait to peruse SmartVLT's extensive collection of men's and women's clothing and accessories. Unfortunately, I had a negative shopping encounter at this store.

The craftsmanship of the items was the first thing I noticed. SmartVLT advertises high-quality apparel and accoutrements, but my experience with their products has been otherwise. The shoes I purchased were awful to wear and quickly began to wear out. After only one use, I realized that the jewelry I bought was not manufactured from the high-quality materials they claimed to be. In addition, support for customers was inadequate. It took me a few tries to get answers to my queries about my order. The representative I spoke to when I did get an answer was uninformative and didn't seem to care about helping me. As a final point, the website's design and content were both frustratingly clumsy. It was difficult to track down the information I needed, and even when I did, it was often misleading or incorrect. Overall, my time spent in the SmartVLT store was a huge disappointment for me. Online shopping was a miserable experience due to the low quality of products, unhelpful customer support, and complicated layout of the website.

Pros
  • The ease of shopping internet
Cons
  • Shoe discomfort