The most important thing about this software that I like, it has an excellent customer support team who are always ready for you, 24 hours per day 7 days a week 365 days of year! It's so easy to use because all functionality can be done through web browser without downloading or installing any application from their website in your computer. There isn't anything negative which we dislike when using this product but maybe if there was more options for scheduling meeting rooms then our customers would have been satisfied even better than now they're very happy as well. We've used many other products by them before only those were not good enough compared to 247Meeting so far everything looks great especially after few months usage. We needed video conferencing solution where people could join us remotely via internet connection instead of having physical office space near each others but also had ability to control audio/video settings such way everyone will enjoy themselves while attending these sessions.