The ability of this software is that it can be used with other softwares like DBSS (data base system) so you don't have any problem when one program goes down or has some issue! It's not easy at all if we want change something in configuration file because there are too many options which makes difficult our work as Clinical Analysts!! I think they should make easier their interface by adding more icons instead having only few ones. Also maybe add another option where users will see how much time each step takes. !