After the RCA alarm on our freezer failed several times due to GFIC tripping, I was looking for something reliable. I stumbled across this on Amazon and thought it sounded just like what I needed. It doesn't have to be connected to the freezer, it just has to be on the same circuit! I was pleased. I am always skeptical when it comes to ordering from sellers and prefer to order from Amazon Prime as much as possible. Since I really liked the idea behind this product, I took the risk and ordered it from CSH INC. About an hour after ordering, I realized they could ship with USPS and not UPS, so I contacted them to email them my mailing address. They replied immediately and already shipped my item. They also assured me that if my item didn't arrive at its destination, they would help me. In fact, it only arrived two days later. Very happy with customer service. Read instructions, quickly connected and tested. Our house is on three levels and our freezer is on the ground floor. I heard the alarm very well on the two lower levels. I could hear him on the upper level, but he was faint. I don't think it would have woken me up, but if I hadn't been sleeping I would have eventually noticed the noise and wondered what it was. I turned off the GFIC and it immediately turned off without hesitation. After resetting the GFIC, it returned to a hibernation state. Another feature I really like is the very bright green light which I can easily see from the front of the garage and the freezer is almost 40 feet in the back. With our old unit, you had to walk straight up to see if the light was on or off. Others have mentioned attaching it to the wall with Velcro. I bought an extra velcro just in case. We painted plywood walls in the garage. I didn't need an extra velcro. What was on the device stuck easily and has been holding the device for three days. I am very satisfied with this product and the customer service from CSH.
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