I like that this software gives me all of my leads in one place, so it's easy to manage them as needed without having several different apps open at once! It also has an excellent interface which makes lead management very simple for myself or anyone else who is new here - no training required!! There are some minor things about wp mlm (or any other program) but nothing major enough where we would dislike using WPMLMSOOPS; however if you have specific questions those can be answered with customer support easily through phone calls/chatting online etc., they're always willing help us out anytime day night week month year even after years when problems arise with our business needs. Nothing really negative anything just keep up your regular communication via their live chat option during normal office hours Monday-Friday 9am until 5pm EST otherwise emailing will get lost sometimes due too many emails being thrown back & forth between people.