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Viet Nam, Jackson
1 Level
679 Review
28 Karma

Review on FOLUBAN by Mario Newton

Revainrating 3 out of 5

FOLUBAN: A Poor Online Shopping Experience

Online retailer FOLUBAN claims to sell stylish and comfortable home goods, but the actual experience falls short of standards. It is challenging to navigate and locate the desired products on the cluttered website. Customers who are attempting to complete their purchase may become frustrated by the checkout process' complexity. A bad shopping experience may result from the customer support team's tardiness in responding to questions and their general lack of helpfulness. The products are of poor quality, with some being cheaply manufactured and not worth the money. The home decor items don't have the distinctiveness and style that the shop advertises, and the furniture is uncomfortable. Given that some customers have complained about problems with returns and refunds, FOLUBAN's dedication to customer happiness is in doubt. Overall, FOLUBAN is a frustrating online retailer because it falls short of delivering on its promise of stylish and comfortable living.

Pros
  • Shipping that is both quick and dependable.
Cons
  • product of poor grade.