The flexibility for reporting has been one our best aspects in using this software-it's easy enought o use even if most people don't know how or what they are doing! It was difficult at first but once I got used it wasn’t so bad after all because everything can be done via reports which makes things simple!! Very useful tool when dealing big hotels/hotels chains as we have over 300 properties under management from different countries around Europe (Spain + Portugal). The best thing about WebRates is that it allows me to access my hotel room inventory from anywhere. I don't have to be at my computer to update the inventory. I can be at home or on the road and still access my inventory. The only thing I don't like is that you can only access your inventory from your computer. We are using WebRates to keep track of our room inventory. It is very easy to use and allows us to access our inventory from anywhere.