Great price for the quantity of product but the tips are not numbered so as a beginner I don't know which tip does what. Now I need to research and find a guide to all of these 36 tips so I can see what they do. The tutorials give a hint # that you should use to get a feel for the video tutorial. Have contacted the company to no avail. Next time I will buy quality instead of quantity. Two weeks later, after reading my review, Kootek contacted me with a chart to help me better understand their product, gave me a full refund, and told me to keep the decorating tips. They are also considering adding numbers to their product. If you're like me, customer service is very important. I will definitely order from this company again!
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